Frequently asked questions
How do I measure my dog for a collar size?
Use a soft tape (or string) around the base of the neck where the collar sits. Measure snug but not tight, then add 1–2 fingers of room. Compare to our size options; each collar has 5 adjustment holes to fine-tune the fit.
What sizes do Rock Star Dog Collars come in?
Most designs are available in 10–20 inch sizes, covering everything from Chihuahuas to larger breeds. The strap width generally scales with size: 1/2 inch for small, 3/4 inch for medium, and 1 inch for large styles. Check the product page for exact options.
Are your collars hand-made and what materials do you use?
Yes. Our collars are hand-crafted in small batches using premium Italian leather or soft suede, with durable hardware and handset stones or crystals for long-lasting sparkle and strength.
Are suede or crystal dog collars durable for everyday wear?
Our suede and crystal collars are built to be hard-wearing for daily adventures. As with any fine leather accessory, regular cleaning and drying after muddy or wet walks will keep them looking their best for years.
How do I clean and care for leather or suede dog collars?
Wipe leather with a slightly damp cloth and let air dry away from heat. For suede, use a soft sponge with mild soapy water and a light touch, then allow to dry naturally. Avoid harsh chemicals and prolonged soaking.
Are your collars comfortable and safe for small and large dogs?
Comfort-first construction and graduated widths help prevent pressure points. Secure buckles and multiple sizing holes ensure a safe fit for tiny to giant breeds. Always leave space for two fingers under the collar.
What are your shipping options and delivery times?
Orders are dispatched quickly from the UK. Delivery times depend on destination and service selected at checkout. Tracking details are emailed as soon as the order ships.
What is your return and exchange policy on collars?
If something isn’t quite right, contact us and we’ll work with you to make it right. Some custom or clearly marked items may be final sale and not eligible for return or exchange.
Do you ship internationally and how are duties or taxes handled?
Yes, we ship internationally. Any local duties, taxes, or import fees are set by the destination country and are the responsibility of the recipient. Final shipping costs are shown at checkout.